Fulfillment Policy

At 1 Stop Best Tire Shop Inc., we are committed to delivering exceptional service and quality products. This Fulfillment Policy outlines how we process and deliver your tire and rim orders, ensuring a smooth and transparent experience from purchase to pickup or delivery.

1. Order Processing

Once you place an order for new or used tires or rims, we will:

  • Confirm your order details via phone or email within 24 hours

  • Verify tire sizing and fitment compatibility with your vehicle

  • Provide an estimated fulfillment timeframe based on product availability

  • Notify you immediately if any items are out of stock or require additional processing time

Standard Processing Time: Most in-stock orders are ready for pickup within 1-2 business days. Custom orders or special requests may require 3-5 business days.

2. Fulfillment Options

We offer three convenient fulfillment methods to meet your needs:

Local Pickup (West Park, FL)

  • Pick up your tires and rims at our location: 2112 SW 56th Avenue, West Park, FL 33023

  • Walk-ins welcome, or schedule an appointment for faster service

  • Business Hours: [Insert your business hours]

  • We'll notify you when your order is ready for pickup

  • Please bring a valid ID and your order confirmation

Local Delivery

  • Available within a [specify radius, e.g., 15-mile] radius of West Park, FL

  • Delivery fees vary based on distance and order size

  • Delivery timeframes typically range from 1-3 business days after order confirmation

  • We'll coordinate a convenient delivery window with you

3. Product Quality Assurance

Before fulfillment, every tire and rim undergoes:

  • Visual inspection for defects, damage, or wear (for used items)

  • Verification of size, brand, and specifications

  • Quality checks to ensure products meet our standards

  • Proper packaging to prevent damage during transport

For used tires, we provide transparent information about tread depth, condition, and any cosmetic imperfections.

4. Customer Responsibilities

To ensure successful order fulfillment, customers are expected to:

  • Provide accurate vehicle information (year, make, model) for proper fitment

  • Respond promptly to any confirmation requests or questions about your order

  • Be available during scheduled delivery windows or pickup appointments

  • Inspect products upon receipt and report any issues within 24 hours

  • Arrange for proper installation at a qualified service center (we do not provide installation or balancing services)

5. Order Changes and Cancellations

Before Fulfillment:

  • Orders can be modified or cancelled within 24 hours of placement at no charge

  • Contact us immediately at (954) 381-6915 or (954) 777-1712

After Processing:

  • Once orders are processed or shipped, cancellations may be subject to a restocking fee

  • Custom orders or special requests may be non-refundable

6. Delays and Communication

If any delays occur due to inventory shortages, shipping issues, or unforeseen circumstances:

  • We will notify you immediately via phone or email

  • We'll provide updated delivery estimates

  • We'll offer alternative product options when available

  • You may request a refund if the delay is unacceptable

7. Damaged or Incorrect Items

If you receive damaged or incorrect products:

  • Notify us within 24 hours of delivery or pickup

  • Provide photos of the damage or discrepancy

  • We will arrange for replacement, exchange, or refund as appropriate

  • Return shipping costs will be covered by 1 Stop Best Tire Shop for our errors

8. Payment Methods

We accept the following payment methods:

  • Cash (in-store pickup only)

  • Zelle

  • Cash App

  • [Other payment methods you accept]

Payment is required before order fulfillment unless otherwise arranged.

9. Tire Disposal and Environmental Responsibility

While we do not provide installation services, we encourage proper disposal of old tires through certified recycling centers. We can provide recommendations for local tire disposal facilities in the West Park area.

Contact Us

For questions about your order status, fulfillment options, or this policy, please contact us:

Address: 2112 SW 56th Avenue, West Park, FL 33023

Phone: (954) 381-6915 | (954) 777-1712

Email: info@1stopbesttireshop.com